Terms of Service

Effective Date: July 30, 2026  |  www.aropop.com

Welcome to AroPop

OVERVIEW

This website is operated by Egrowmerce LLC, a Wyoming limited liability company doing business under the AroPop brand (“AroPop,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to www.aropop.com and your purchase and use of the products, content, features, and services we make available through the website (collectively, the “Services”).

By visiting our website, placing an order, creating an account, or otherwise using the Services, you agree to these Terms and to the policies referenced in them, including our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree, do not use the Services.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products. Shopify is not the seller of AroPop products. Your purchase is made from Egrowmerce LLC.

We may update these Terms from time to time by posting a revised version on this page. Changes apply from the effective date shown in the revised Terms and will not retroactively alter an order already accepted by us, except where required by law.

SECTION 1 – ELIGIBILITY AND USE OF THE WEBSITE

You must be at least 18 years old, or the age of legal majority where you live, to place an order. AroPop products intended for children must be purchased and used under the responsibility and supervision of a parent, legal guardian, or other responsible adult.

You may use the Services only for lawful, personal, and non-commercial purposes. You may not use the website or its content to violate any law; infringe intellectual property or privacy rights; transmit malicious code; obtain unauthorized access to an account, system, or network; scrape or harvest data through automated means without our written permission; submit false or fraudulent information; manipulate reviews, promotions, refunds, or chargebacks; or interfere with the security or operation of the Services.

If you create an account, you are responsible for keeping your login details confidential and for activity under your account. You agree to provide complete, accurate, and current information. We may suspend or terminate access where we reasonably believe these Terms have been violated or an account creates a fraud, security, or legal risk.

SECTION 2 – PRODUCTS AND WELLNESS DISCLAIMER

AroPop offers consumer wellness products, including aromatherapy patches made with fragrance and/or essential-oil blends. Product details, ingredients, directions, warnings, recommended ages, and intended use may differ by product. Always review and follow the information provided on the applicable product page and packaging.

Unless we expressly state otherwise, AroPop products are general wellness products. They are not medicines, pharmaceuticals, or medical devices and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition. Statements about our products have not been evaluated by the U.S. Food and Drug Administration. Nothing on our website, packaging, social media, advertising, emails, or in customer-support communications is medical advice or a substitute for advice from a qualified healthcare professional.

Individual experiences vary, and we do not guarantee a particular outcome. Reviews and testimonials describe individual experiences and do not promise that you or your child will experience the same result.

A responsible adult must determine whether a product is suitable for a child and must apply, supervise, and remove it in accordance with the product instructions. Unless the instructions expressly say otherwise, patches are for external use, must be placed on clothing rather than directly on skin, and must not be swallowed, chewed, ingested, placed in the mouth, or applied near the eyes or mucous membranes. Keep products out of reach of children when not in use.

Review the ingredient list before use. Do not use a product if the intended user is allergic or sensitive to any listed ingredient. Stop use if irritation, breathing difficulty, swelling, or another unexpected reaction occurs, and seek appropriate medical assistance. Consult a qualified healthcare professional before use if a child has a medical condition, uses medication, has known allergies or sensitivities, or if you have any concern about suitability. In the event of accidental ingestion, contact a medical professional or poison control center promptly.

Products must be stored in accordance with their packaging. Heat, moisture, air exposure, or improper storage may affect fragrance, adhesion, shelf life, and performance.

SECTION 3 – PRODUCT INFORMATION, PRICES, AND AVAILABILITY

We try to describe and display our products accurately. Actual colors, printing, packaging, scent, or other minor details may vary because of screen settings, lighting, packaging updates, supplier changes, or reasonable manufacturing variations. We may update a product or its packaging without notice where the change does not materially alter the product purchased.

All prices are shown in U.S. dollars unless stated otherwise. Prices, product descriptions, promotions, and availability may change at any time before we accept an order. Applicable taxes and shipping fees, if any, will be shown at checkout. If the website contains an obvious pricing, description, inventory, or technical error, we may correct it and refuse or cancel an affected order. If we cancel an order after payment, we will refund the amount charged.

Products are subject to availability. We may limit quantities, discontinue products, or refuse orders that reasonably appear fraudulent, unauthorized, intended for resale, or inconsistent with personal consumer use. Promotions and discount codes are subject to any additional terms presented with the offer and cannot be combined unless expressly stated.

SECTION 4 – ORDERS AND PAYMENT

Placing an order is an offer to purchase. An automated order confirmation acknowledges receipt but does not necessarily mean that we have accepted the order. We may verify payment, billing, shipping, or identity information before acceptance. An order is accepted when we confirm shipment or otherwise expressly accept it.

You represent that you are authorized to use the payment method submitted and that your billing, contact, and shipping information is accurate. If payment cannot be authorized or settled, or if required verification is not provided, we may delay or cancel the order.

Because orders may be transmitted to a fulfillment partner shortly after they are placed, changes and cancellations are not guaranteed once processing begins. Contact us as soon as possible if you need to request a change. Any cancellation right stated in our Refund Policy or required by applicable law remains unaffected.

SECTION 5 – SUBSCRIPTIONS, AUTOMATIC RENEWAL, AND CANCELLATION

These terms apply to any product purchased through a subscription, automatic delivery, “Subscribe & Save,” or other recurring purchase arrangement offered by AroPop.

When enrolling, the customer will be shown the applicable products, delivery and billing frequency, recurring price, discount, minimum commitment, if any, and cancellation instructions. By completing the subscription purchase, the customer expressly authorizes AroPop to charge the selected payment method automatically at the beginning of each subscription period.

Subscriptions automatically renew at the frequency selected during checkout and continue until cancelled. Customers may manage or cancel their subscription through the subscription management option in their online account or through another easy-to-use online cancellation method provided by AroPop. Customers may also contact care@aropop.com for assistance.

A cancellation must be completed before the next subscription order and recurring payment are processed. Cancellation prevents future subscription charges and shipments but does not automatically cancel an order that has already been processed or dispatched.

Payments for subscription orders that have already been processed are non-refundable unless otherwise required by applicable law. Unopened products may be eligible for return under our Returns & Refunds Policy. Cancelling a subscription does not affect the customer’s right to submit an eligible return request.

AroPop may change subscription prices, discounts, delivery frequency, included products, or other material subscription terms. We will provide any advance notice and obtain any consent required by applicable law before a material change takes effect. The customer may cancel the subscription before the change applies.

AroPop may pause or terminate a subscription because of product unavailability, payment failure, suspected fraud or misuse, discontinuation of the subscription program, or another legitimate business reason. No further recurring charges will be made following termination, except for orders already processed.

Any free trial, introductory price, or promotional subscription offer will clearly disclose its duration, the price and billing frequency that apply afterward, and the deadline and method for cancelling before the first recurring charge.

SECTION 6 – FULFILLMENT, SHIPPING, AND DELIVERY

AroPop is a direct-to-consumer brand. We use third-party manufacturers, warehouses, fulfillment partners, logistics providers, and carriers to manufacture, store, pack, and ship products on our behalf. Products may ship directly from a fulfillment partner, including a location outside your state or country. Products in one order may arrive in separate packages or on different dates. Regardless of who handles fulfillment, your purchase contract remains with Egrowmerce LLC, and questions about an order should be directed to AroPop.

We currently ship to eligible addresses within the United States. Available destinations and shipping methods may change and will be shown at checkout or in our Shipping Policy.

Processing and delivery times shown on our website are estimates, not guaranteed delivery dates. Longer delivery times may apply because of our direct-to-consumer fulfillment model. Delays may occur because of order volume, inventory availability, production, quality control, carrier operations, weather, holidays, customs or regulatory inspections, labor disruption, supplier interruption, or other circumstances beyond our reasonable control. A delay does not automatically entitle you to compensation or cancellation except as provided in our Shipping Policy or required by law.

Where tracking is available, it may take time after dispatch for the carrier to scan the package and display updates. A temporary gap in tracking does not necessarily mean the package is lost.

You are responsible for providing a complete and accurate delivery address. We are not responsible for delay, failed delivery, or loss caused by an incorrect or incomplete address supplied by you, to the extent permitted by law. If a package is refused, unclaimed, or returned because of customer-provided address information or a failure to collect it, we may deduct or require reasonable reshipping and return costs where permitted by law.

Risk of loss passes to you when the order is delivered to the address provided at checkout, unless applicable law requires otherwise. If tracking suggests that a package is lost, or if an item arrives damaged or incorrect, contact us promptly. We may request the order number, photographs of the product, packaging and shipping label, and other information reasonably needed to investigate and provide an appropriate remedy.

SECTION 7 – RETURNS, REFUNDS, AND PRODUCT ISSUES

Returns and refunds are governed by our Refund Policy, which forms part of these Terms. If these Terms conflict with the Refund Policy on a return-specific issue, the Refund Policy controls.

Unless our Refund Policy or applicable law states otherwise, a return must be requested within the published return period, include proof of purchase, and satisfy the stated eligibility requirements. For hygiene and safety reasons, opened or used products may be ineligible for a change-of-mind return, but this does not limit rights relating to products that are defective, damaged, incorrect, or otherwise protected by mandatory law.

Where return authorization is required, do not send a product back before receiving instructions from AroPop. Unless we agree otherwise or law requires us to cover the cost, you are responsible for return shipping and for packaging the return safely. We recommend using tracked shipping. Approved refunds are normally sent to the original payment method. Your bank or payment provider may require additional time to post the refund.

Contact us promptly if a product is defective or materially different from what you ordered. Depending on the circumstances and applicable law, we may offer replacement, refund, store credit, or another appropriate remedy. Minor differences in color, scent, printing, or packaging that do not materially affect use are not defects.

Nothing in these Terms excludes or limits warranties, remedies, or consumer rights that cannot lawfully be excluded or limited.

SECTION 8 – USER CONTENT AND FEEDBACK

If you submit a review, photo, video, comment, testimonial, suggestion, or other content (“User Content”), you represent that you own it or have permission to submit it; that it is accurate to the best of your knowledge; and that it does not violate law or another person’s rights.

You grant Egrowmerce LLC a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, reproduce, edit, adapt, publish, display, distribute, and use that User Content in connection with operating, improving, and marketing AroPop and its products. This license continues for content already used in materials created before deletion, to the extent permitted by law. We may remove User Content that we reasonably believe is unlawful, misleading, infringing, abusive, or inconsistent with these Terms.

Unrequested ideas or suggestions are not confidential, and we may use them without compensation or obligation to you.

SECTION 9 – INTELLECTUAL PROPERTY

The website and its content—including the AroPop name, logos, product and character names, mascots, illustrations, packaging, photographs, videos, graphics, text, designs, and software—are owned by or licensed to Egrowmerce LLC and are protected by applicable intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, sell, license, reverse engineer, create derivative works from, commercially exploit, or systematically scrape any part of the Services without our prior written permission, except where applicable law expressly permits it.

SECTION 10 – THIRD-PARTY SERVICES AND LINKS

The Services may use or link to third-party platforms, payment processors, carriers, social networks, or websites. We do not control third-party websites and are not responsible for their content, availability, privacy practices, or separate transactions. Your use of a third-party service may be subject to that party’s terms and policies.

SECTION 11 – DISCLAIMERS

To the fullest extent permitted by law, and except for any express promise made in these Terms, our Refund Policy, or the applicable product description, the Services and products are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement to the extent they may lawfully be disclaimed.

We do not guarantee that the website will be uninterrupted, secure, or error-free, or that every error will be corrected. We do not guarantee a particular wellness result, fragrance strength, adhesion period, or duration of effect, because performance may vary based on correct application, storage, environment, activity, and individual sensitivity.

Some states do not permit certain warranty exclusions, so some of the exclusions above may not apply to you.

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Egrowmerce LLC and its affiliates, members, managers, employees, contractors, licensors, suppliers, manufacturers, fulfillment partners, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, goodwill, data, or business opportunity, arising from or related to the Services or products, even if advised that such damage may occur.

To the fullest extent permitted by law, our total aggregate liability arising from a product, order, or use of the Services will not exceed the greater of the amount you paid for the product or order giving rise to the claim or US $100.

These limitations do not apply to liability that cannot lawfully be excluded or limited, including where applicable liability for fraud, willful misconduct, or personal injury caused by negligence. Some jurisdictions do not allow certain limitations, so they may not apply to you.

SECTION 13 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Egrowmerce LLC and its affiliates, officers, employees, contractors, and agents harmless from third-party claims, liabilities, losses, and reasonable legal fees arising from your unlawful use of the Services, your material breach of these Terms, your infringement of another person’s rights, or User Content you submit. This obligation does not apply to the extent a claim results from our own negligence, willful misconduct, or breach.

SECTION 14 – TERMINATION

You may stop using the Services at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms or created a fraud, legal, operational, or security risk. Termination does not affect rights or obligations that arose earlier. Provisions that by their nature should survive—including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution—will survive.

SECTION 15 – GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and disputes arising from them are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal Resolution. Before starting arbitration, you and Egrowmerce LLC agree to try in good faith to resolve the dispute informally. Send a written notice to care@aropop.com containing your full name, contact information, order number if applicable, a description of the dispute, and the resolution requested. If the dispute is not resolved within 60 days after receipt of a complete notice, either party may begin arbitration. Any applicable limitation period will be tolled during this 60-day period to the extent permitted by law.

Binding Individual Arbitration. Except for an eligible individual action in small claims court, a request for public injunctive relief that applicable law does not permit to be arbitrated, or a claim concerning infringement or misuse of intellectual property, any dispute arising out of or relating to these Terms, the Services, communications from AroPop, or a product will be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. If AAA is unavailable, the parties will select another mutually agreed, nationally recognized arbitration provider. The arbitrator may award any individual remedy available in court under applicable law.

CLASS ACTION AND JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND EGROWMERCE LLC WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT COMBINE CLAIMS OF DIFFERENT PEOPLE WITHOUT ALL PARTIES’ CONSENT.

Opt Out. You may opt out of this arbitration agreement by emailing care@aropop.com within 30 days after you first accept these Terms. Include your full name, mailing address, the email connected to your order or account, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.

If the arbitration agreement is found inapplicable to a particular dispute, that dispute must be brought in a state or federal court with jurisdiction in Wyoming, and each party consents to that court’s jurisdiction, except where applicable consumer law gives you the right to bring a claim elsewhere.

SECTION 16 – GENERAL TERMS

These Terms and the policies incorporated by reference constitute the entire agreement between you and Egrowmerce LLC concerning the Services. If any provision is held unlawful or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of the AroPop business.

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disaster, severe weather, government action, war, public-health emergency, labor or transportation disruption, utility or internet outage, cyberattack, supplier interruption, or fulfillment disruption. This does not limit any mandatory right you may have under applicable law.

SECTION 17 – CONTACT

Questions about these Terms may be sent to:

AroPop

A brand operated by Egrowmerce LLC

Email: care@aropop.com